The Society reserves the right to cancel a course or event at any time prior to commencement. Where the Society cancels a course or event, a full refund will be made. Where an attendee wishes to cancel registration for a course or event and written notification is received, 8 weeks prior to commencement of a course or event, a 100% refund will be given. When written notification is received, less than 8 weeks and up to four weeks prior to commencement of a course or event, a 50% refund will be given. If however, any cancellation is made less than four weeks the attendee will relinquish 100% of charged fee. If a registered attendee cannot attend an event or course, then they may substitute another attendee from the same company, at any time, without charge unless a member was originally attending and a non-member has been nominated as the substitute; in that case, there will be additional charges for a non-member's attendance. After registration for a course or event has closed, any registrations from that time forward will need to be accompanied by a full credit card payment. No purchase order numbers will be accepted after the closing date of a course or event.
In the case where a purchase order has been used in a registration for a course or event and monies have not been transferred into the Society's bank account within the nominated refund periods, the said company will agree to pay all outstanding costs for the course or event.
All course transfers must be received within a 2 week period from the commencement of the course and failure to do so will result in a forfeiture of the registration fee except in the case of a replacement attendee being sent by the company. All extraordinary circumstances should be put into writing and submitted to the National Secretariat email@example.com consideration by the course director.